Card processing fees are really high
Unfortunately card fees are not designed with low-value transactions in mind, so as a percentage of the total transaction, card fees are really high for a €1 tip. But we hope we can change that. As we grow and process more payments, we can negotiate lower rates.
Here’s how our average processing fee breaks down on a €3 tip:
Our card processor gets about €0.20. We use Stripe to process our payments. We have a special rate, but the fees are still pretty high. We’re hoping we can change that in the future.
We get about €0.06: Our part of the fee covers our running costs (hosting and maintaining this website, dealing with customer queries etc.). We’re not trying to make a profit, our fee just covers our running costs. You can find out more about us here.